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Get Help2024-06-24T04:45:15+00:00

Chula Vista Office

3450 Bonita Rd, #110
Chula Vista, CA, 91910

Office Hours: Monday-Friday 9:00 am-5:00 pm
By Appointment Only

Phone: 619-746-6547

Can you hold a place before I apply?2024-06-11T11:04:49+00:00

Unfortunately, no, we cannot hold a property until a lease is signed by all parties and the rental deposit has been paid to PURE Property Management.

How much will it cost for me to move in once I’m approved for a rental?2024-06-11T11:05:43+00:00

PURE Property Management’s standard move-in costs are the first month’s rent is due upon lease signing. We also offer a Security Deposit Replacement Program. With this option, you will pay a monthly non-refundable fee for the duration of your tenancy instead of the traditional upfront deposit. Along with your monthly rent, you will be billed $39 per month for our Resident Benefits Package which includes many resident benefits to make your renting experience better, limit your liability, and make for a smooth transition into your new rental home. Details on this resident program can be found at this link: Resident Benefits Package.

How old do you have to be to apply?2024-06-11T11:06:31+00:00

Applicants must be over the age of 18 to apply.

Is the security deposit refundable?2024-06-11T11:07:20+00:00

Yes, the security deposit is refundable depending on the condition of the property. Within 21 days of your lease termination date, our property management team will provide a report from the move-out inspection, documenting damages, if any, to be charged that are considered beyond normal wear and tear. If you had given us a security deposit at move-in, those deductions will be subtracted from the security deposit and the balance will be refunded to you. If you elected to use the Security Deposit Replacement Program, the charges for those deductions will be charged to you per the terms of that program.

What owner fees are charged by PURE?2024-06-11T09:59:12+00:00

Our pricing and scope of work are fully outlined at this link on the company website:

Are there any upfront fees to start with PURE?2024-06-11T10:00:49+00:00

NO CASH OUT OF POCKET is required to start the process with any of our programs if you are starting with us with a vacant property… we get our fees only when we find acceptable renters, we have moved them into the property, and the rent is collected. There are NO upfront fees or start-up costs to you. The only exceptions to this are if we are asked by an owner to manage home improvement projects to make their home “rent ready”, when taking on a rental property with a resident in possession, or if the property is being transferred from another property manager.

Can you take over management of my property if there is already a resident in possession or another property manager is involved?2024-06-11T10:01:35+00:00

Yes, we are happy to step in as your property manager with a resident in possession and/or another property manager involved, provided the resident is in good standing with rent collection, you have informed the other property manager of your decision to change, and there are no resident/landlord legal matters pending.

Who establishes the monthly rental rate for my property?2024-06-11T10:02:32+00:00

PURE will provide a rental market analysis to estimate and recommend the proper rent rate for your home based on similar homes in your area. We will not go live with your listing unit the rental rate is agreed by you. While we strive to rent your property at a rate to maximize your income, it is sometimes necessary to make rent rate adjustments to achieve the property level of market attention. To assure your property is rented quickly, if the property is not generating significant interest and has not yet rented, we will initiate rent reductions in the following sequence: 1) After 10 days, 3-5% reduction from initial listing rental rate; 2) after the next 10 days, another 3-5% reduction; 30+ days, another 4-5% reduction. Any further reductions would be done only after collaboration with the property owner.

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