• Yes, there is one mandatory annual maintenance item and several maintenance items that will be conducted as needed:
    • Annual HVAC System Check: As a standard annual item, heating and air conditioning equipment, no matter what kind you have, will be inspected, cleaned, and serviced at least once a year by a license professional. Such checks are necessary for both tenant safety from carbon monoxide and to assure efficient operation of the system itself. Not getting systems checked, in addition to creating tenant safety concerns, may lead to stress on the system itself and decrease in its lifespan. One of our preferred HVAC vendors conducts the annual inspection to include the following:
      • Inspect the thermostat, wiring, and burners/heat strips
      • Clean the blower compartment
      • Change Air Filters (two times a year)
      • Check the heat exchanger/ignition
      • Check the cooling system and freon levels if A/C is installed at the property
    • Copies of Property Keys:
      As a standard practice, we require several sets of keys for every property under management (1 master set, 2 sets provided to the renters, 2 sets available as needed to property management and vendors). These keys are kept in a special key locker which is further protected behind another locked door in our company office. Frequently, property owners provide us with just one set of keys, creating the need for us to make additional copies and resulting in a charge.
    • Cleaning Prior to Rental Arrival
      It is not uncommon for property owners to have their property cleaned themselves when they have used the property during their own vacation time in the home. Sometimes, however, the cleaning performed is not to a professional standard or further cleaning is required. As such, additional cleaning may be required to bring the property to a rent ready level of cleanliness prior to the next renter booking, resulting in a charge. To avoid these situations for which a property may be cleaned twice, we urge property owners to allow us to use our cleaning crew following each owner stay.
    • Rekey and Smoke/Carbon Detector Testing: Also, as a standard item, a rekey and smoke/carbon detector testing will be conducted annually at each property. While CA law does not require landlords to change their locks, we are finding that many rental dwelling insurance policies held by our owners now require this to reduce your liability as a landlord. Also, it just makes sense for the safety of renters and security of your property.