ALL PROPERTIES RENTED BY PURE PROPERTY MANAGEMENT ARE UNDER THE FOLLOWING POLICIES, TERMS AND CONDITIONS BETWEEN YOU (THE "OCCUPANT") AND PURE PROPERTY MANAGEMENT. BY PROVIDING PAYMENT, YOU (“OCCUPANT”) ARE CONFIRMING THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THESE COMPANY AND VACATION / SEASONAL RENTAL POLICIES. FEES OUTLINED IN THE TERMS AND CONDITIONS ARE INTENDED FOR SHORT TERM VACATION RENTAL STAYS (LESS THAN 30 DAYS). INQUIRE FOR STAYS LONGER THAN 30 DAYS FOR A RENTAL AND SECURITY DEPOSIT QUOTE.
It is a company policy that all guests booking a stay with PURE Property Management sign an agreement. Guests who do not agree to the terms and conditions of the Agreement will be asked to cancel their reservation.
The Premises are for the sole use as a personal vacation residence by not more than maximum occupancy. Only the authorized guests shall reside at the Premises. No other guests, visitors or persons are permitted and Throwing parties at the Premises is expressly prohibited. If the Premises are used, in any way, by more or different persons than those identified in Addendum 1, or if large gatherings/parties are held at the property, (i) Occupant, Authorized Guests and all others may be required to immediately leave the Premises or be removed from the Premises; (ii) Occupant is in breach of this Agreement; and (iii) Occupant forfeits its right to return of any security deposit.
Occupant understands that the close proximity of other residences causes a much greater need for consideration of the rights of such other residents and therefore warrants and agrees to keep all activities, or those of authorized guests, visitors and/or invitees of Occupant, in a considerate manner so as not to annoy or disturb other residents, or create a disturbance in any way. Occupant agrees to keep music, television, and other noise at a reasonable level during all hours of the day and at LOW LEVELS in the evening and night hours. Occupant agrees to maintain a reasonable noise level while using outside patio/balcony areas during the day and a LOW noise level in the evening and night hours after 10 pm. Violation of appropriate noise levels or throwing a party at the Premises may result in Occupant’s immediate eviction of the property with no refund of any rental monies.
Occupant shall not, and shall ensure that guests and licensees of Occupant shall not: (i) disturb, annoy, endanger, or interfere with other occupants of the building in which Premises is located or its neighbors; (ii) use the Premises for any commercial or unlawful purpose including, but not limited to, using, manufacturing, selling, storing, or transporting illicit drugs or other contraband; (iii) violate any law or ordinance; or (iv) commit waste or nuisance on or about the Premises.
All adults staying at the property will also be required to submit proof of a valid photo ID (driver's license or passport).
Reservations are subject to cancellation until PURE Property Management has received the signed Agreement from Occupant along with verification of identity by providing a copy of a valid photo ID and processing of the payment for the full balance of the reservation. A valid credit card of the Occupant must also be on file with PURE Property Management in case additional charges are incurred as a result of the Occupants stay in the property.
Smoking within the home or bringing a pet into the property will result in an immediate charge for $500 to the credit card on file and may result in eviction without refund.
All rates, fees and taxes are subject to change without notice. Rental fees include linens and towels for the maximum occupancy of the unit. Rental fees do not include tax as required by the various cities within North County San Diego. The Transient Occupancy Tax (TOT) rate is typically between 8-11% of the rental rate and apply to reservations of 31 days or less, depending on the city within which you have made your reservation. Taxes, if applicable, will be automatically added to every reservation.
A cleaning and linens fee is required for all reservations. The cleaning fee ranges from $200 to $400 depending on the specific home rented for your dates of stay. The linen fee may appear as a transaction fee on your reservations charges. The linen fee ranges from $70 to $250 depending on the specific home rented for your dates. The cleaning fee covers normal clean up. The linen fee covers laundering of the linens and towels after your departure. If extra cleaning is required upon your departure, your security deposit or credit card will be charged. Daily cleaning service can be provided, charged per clean as an option to the Occupant, depending upon the unit and the service requested. All requests must be made in writing to email@example.com, at least five days prior to your arrival date. If you would like a full linen change or extra towels, please order them in writing at least two weeks in advance. Bath towels and full linens are $65.00 per bedroom and for just linens it is $45.00 per bedroom. Any damaged or missing linens or towels will result in a charge and deducted from your security deposit.
Occupant will be notified of any Excess Damage Costs in writing. Any Excess Damage Costs not covered by the security deposit may be charged immediately to the Occupant's credit card. Occupant assumes full responsibility for any items found to be missing and any damage due to misuse, negligence or action on Occupant's or Occupant's visitor’s part, except in the case of normal wear-and-tear reported to PURE Property Management within 12 hours of Check-in.
Please note any damage to the property upon your arrival and report it immediately to our office (call 858-792-5797) to avoid possible liability. If any loss or damage occurs during your stay, please also notify us immediately or upon departure. We inspect every home after departure; if loss or damage is reported after your stay, you will be notified in writing and we will subtract charges from the security deposit.
PURE Property Management offers travel insurance through Rental Guardian. It protects you from losses incurred because of unforeseen circumstances. Rental Guardian offers two types of travel insurance, the Standard plan and the Cancel For Any Reason plan. The cost of the Standard plan is 7% of the rental, fees, and applicable taxes. The cost of the Cancel For Any Reason plan is 9.8% of the rental, fees, and applicable taxes. All refunds and claims are handled directly by Rental Guardian. Travel insurance is non-refundable after purchase. More information about travel insurance offered by PURE Property Management can be found on the company website.
The Occupant making the reservation and signing the rental agreement must be at least 21 years of age or older and must occupy the rental property the entire term of the rental agreement.
All rental units have a maximum occupancy. The maximum occupancy is calculated by the number of people the property sleeps as stated in the rental contract. Over occupancy will result in additional fees and penalties charged to the client's credit card and may result in eviction. We ask that you use care with the accommodations so that others may also enjoy them.
In the unlikely event that a managed property becomes unavailable for any reason, PURE Property Management will make every effort to move you to comparable accommodations. If we are unable to find you comparable accommodations, PURE Property Management shall be held harmless and the guest agrees that its only remedy shall be a full refund of any monies paid. Special restrictions to availability may be enforced on certain properties during holiday periods. We reserve the right to cancel any reservation request, with a full refund. You will be notified via email if any restrictions apply.
Check-in time is 3:00 PM and check-out time is 11:00 AM. We do not allow early check-ins or late check-outs without previous agreement. Occupant will not be refunded for early departure. Early check in or late check-out will be billed at $50 for each full half hour prior to check-in time or after check-out time. Please wash your dishes, dispose of extra food, take out the garbage, and turn down the heat. All doors and windows should be closed and locked. All keys returned by check out time. All breakage reported to the PURE Property Management. Please do not wash the bed linens as housekeeping will replace them upon your departure. Property must otherwise be left the same as you found it or charges to the security deposit may apply.
For your convenience, you will find a beginning supply of toilet paper, paper towels, soaps and shampoo, among other kitchen and bathroom amenities. PURE Property Management does not replenish supplies during your stay. All bedding, towels, dishwasher detergent, and liquid dish soap are provided. Kitchens are not supplied with food staples, plastic wrap, foil, etc. We provide comfortable and quality surroundings for our guests so that they may fully enjoy their stay.
Occupant is responsible for the costs to replace any linens, towels, keys, remotes or other items inside the unit that are damaged or not returned at the time of departure. The replacement costs will be immediately charged to the guest’s security deposit. Replacement fees for linens are $25 per item. Replacement fees for towels are $10 per towel. Replacement fees for keys are $30 per key. Replacement fees for remotes and other incidentals range from $30 - $250.
Many of our units are located among other residences. Please respect the property rights, privacy, and common neighborhood courtesies of others. PURE Property Management is not responsible for the management and availability of common area facilities, including Pools, Jacuzzi's, Spa's, Recreational Facilities, Driveways, Parking Areas, etc. The operation and maintenance of such facilities are the sole responsibility of the onsite property management company and PURE Property Management makes no guarantees as to the condition, operability or availability of such facilities. Furthermore, your use of this vacation rental is subject to observance and adherence to the rules, regulations and policies of the homeowner association in which the rental unit resides. Some of our units offer a private or common area pool, spa, or hot tub and PURE Property Management further makes no guarantees as to the condition, operability or availability of such amenities. Please observe and adhere to all rules and policies as posted at the property regarding the safe use of a pool, spa or hot tub. Pools, spas and hot tubs and surrounding patio/deck can be dangerous and can be slippery when wet. You accept and assume all risks involved in or related to the use of any private or common area amenities and facilities, and release PURE Property Management and the homeowner from any and all liability or loss that may result in connection with the use of these amenities and facilities. PURE Property Management does not guarantee neighborhood noise levels.
If maintenance or repairs are required at the property during your stay, please notify PURE Property Management immediately and allow access to the home by a representative of PURE Property Management to make the necessary repairs. Please notify our office immediately if you are unsatisfied with the condition of your rental home upon your arrival. Contact our office through the Guest Experience website with the login credentials provided to you prior to your arrival. Should an Agent or Property Manager be required to visit Property other than on regular patrol, check-in, or check-out, for example on request of Occupant for concierge requests or Property repair which was a result of Occupant action or misuse, a $100 maintenance call fee may be charged. Maintenance issues which are not the fault of the Occupant are excluded from this charge however the final determination of the nature of a visit shall be in the sole determination and discretion of PURE Property Management.
Televisions, DVR's, Washer, Dryer, Internet, Etc., herein called "extras", are supplied at no extra charge as a convenience for Occupant’s use. In the event of a malfunction or breakdown of "extras", PURE Property Management will have the "extra" fixed or repaired as quickly as practical. Occupant agrees that there will be no refund for “extras” which malfunction, breakdown or otherwise become unavailable to the Occupant. In the event of malfunction of any other appliance or feature, Occupant must notify PURE Property Management so repair of malfunction can be made. PLEASE DO NOT ATTEMPT TO REWIRE, REARRANGE PLUGS, CHANGE SETTINGS WITHIN ELECTRONICS, REPROGRAM, OR RESET/MODIFY ANY OF THE ELECTRONIC DEVICES OR APPLIANCES. Any repair work, re-wiring, settings reset, or reprogramming will result in a $50 charge to the Occupant. If you can’t figure something out CALL US. All of the homes we represent are independently owned. Therefore, from time to time, Owner's may choose to add or remove furnishings, amenities, and feature configurations of the home and as such these items are not guaranteed to be included by PURE Property Management, even if included in the property advertisement or description as they may change at any time without notice.
Please remember that our vacation rental properties are individually owned and made available for your use at the discretion of the owner and PURE Property Management. Your good care of the property is greatly appreciated. Please be responsible for your own actions and your guests while occupying the property. Please do not leave children under the age of 16 years unattended in the property. Minimum age of a responsible adult is 21 years old. For fire safety, please do not remove any ashes or logs from the fire. Please remove your shoes upon entry to the home.
No representations or warranties are made with respect to any weather conditions at all including any natural disaster conditions. Occupant agrees to comply with instructions from PURE Property Management and any advisory statement from any local emergency authorities in a natural disaster situation. No refunds or rain checks are given for any weather or natural disaster condition.
PURE Property Management may access the property inside or out for any purpose including repairs, inspection, verification of Occupant’s status, monitoring of proper use of Property, access to Agents Area, maintenance, Property improvement, or for any other reason, without prior notice to Occupant. If for any reason Occupant prevents or attempts to prevent full and unencumbered Property Access, it shall be deemed grounds for immediate termination and eviction with no refunds of rent, tax or deposit.
Occupant agrees that PURE Property Management or its representative may show the property to other potential renters, with 24-hour notice to Occupant, whether Occupant is in on property premises or absent.
This Agreement is only for the licensed use of the Property for the stated Term. It creates no property rights in Occupant and no rights to renewal or for recurring usage. This Agreement is also neither a Time-Share sale or a Plan of Time-Share Development, nor a Vacation Club. If the Occupant or any member of the party violates any of the terms of this Agreement, PURE Property Management may, at its sole discretion, terminate this Agreement with no refund. Use of the Property which is in the opinion of PURE Property Management either fraudulent, dangerous, illegal, or in gross negligence, shall be deemed grounds for immediate termination and eviction with no refunds of rent, tax or deposit. Occupant is hereby notified that they will be subject to an expedited eviction procedure if such circumstances were to exist on the property during the Occupant’s dates of stay.
The website(s) owned and operated by PURE Property Management or its marketing partners are provided for informational purposes and to facilitate the reservation process. Property marketing, listing and website information is deemed reliable but not guaranteed - renter should confirm all property details and specifications before entering a rental agreement. Neither PURE Property Management nor any of its Brokers, Agents or staff may be held liable for any damages arising out of the use of the website(s) or booking and reservation services. All information contained in our website or online advertisements feature properties represented by PURE Property Management, or any other on-line, paper, verbal, or other forms of materials describing the property are NOT part of this rental agreement and there is an acknowledgement that any representations those materials have made with respect to the property were for informational purposes only and have no bearing or obligation with respect to completeness or correctness regarding the property. However infrequent, it is possible that the latest information on a unit may not be available online. This may include decor, price, availability, etc. Please check with a PURE Property Management representative if you have any specific property questions or concerns. Your use of the website(s) and any reservations made with PURE Property Management are subject to the Terms, Conditions, and Policies stated herein. Furthermore, you agree that you are over 21 years of age, legally able to enter into this contract, and the information that you provide to PURE Property Management is truthful and accurate. The information that we collect is for use by and only by PURE Property Management. You agree to pay all charges created by your use of this website (including booking fees, linen charges, housekeeping fees, unit rental fees, etc.) and the use of the property booked and reserved. We reserve the right to modify our Terms, Conditions, and Policies, information, rates and discounts at any time.
Please conduct yourself in a manner that will not put you, your children, your guests or others in danger. Parents are responsible for the actions of their minor children, as well as themselves. Occupant agrees to release and indemnify both the Owner of the property and all members of PURE Property Management from and against all liability, should anyone be injured upon the premises during the term of the Agreement, resulting from any cause whatsoever. Occupant will indemnify, defend and hold harmless the Owner, Agent, Broker and PURE Property Management from all claims, disputes, litigation, judgments, costs and attorney fees resulting from loss, damage or injury to Occupant, Occupant's family, guests or licensees or their personal property or otherwise, incurred or suffered upon the premises by Occupant or anyone associated with Occupant for any cause whatsoever during the term of this contract. Occupant's personal property and vehicles are not insured by the property owner or PURE Property Management against loss or damage due to fire, theft, vandalism, rain, water, criminal or negligent acts of others, or any other cause. Items not claimed after 30 days will be disposed of.
No subsequent alteration, amendment, change or addition to this Agreement shall be binding unless in writing and signed by both Parties. These policies supersede any prior agreements made between PURE Property Management and Occupant, verbal or in writing.
All disputes shall be resolved by binding arbitration according to the arbitration rules of the American Arbitration Association and will occur in San Diego County, California. Any judgment upon the award rendered by the arbitration panel may be entered in any court having jurisdiction over the subject matter thereof. The arbitration panel shall have the authority to grant any equitable and legal remedies that would be available in any judicial proceeding instituted to resolve a dispute. The parties will bear the expense of deposits and advances required by the arbitration panel in equal proportions, but either party may advance such amounts, subject to recovery as an addition or offset to any award. The arbitration panel will award to the prevailing party, as determined by the arbitrators, all costs, fees and expenses related to the arbitration, including reasonable fees and expenses of attorneys, accountants and other professionals incurred by the prevailing party.
Any informal questions during your stay may be directed to PURE Property Management via email or phone at the contact information listed below or as posted on the company website. All rent, fees, contracts and other notices and formal communications should be provided as follows:
PURE Property Management
16516 Bernardo Center Dr, Ste 200,
San Diego, CA 92128
THE RIGHTS AND OBLIGATIONS OF THE PARTIES TO THESE POLICIES, TERMS AND CONDITIONS INCLUDE UNIQUE PROVISIONS PERMITTING THE DISBURSEMENT OF RENT PRIOR TO TENANCY, EXPEDITED EVICTION OF GUESTS, AND SHORT NOTICE PERIOD FOR BROKER ACCESS AND INSPECTION. MAKING A RESERVATION AND PROVIDING PAYMENT IS EVIDENCE OF YOUR ACCEPTANCE OF THE POLICIES, TERMS, CONDITIONS AND POLICIES CONTAINED IN THIS DOCUMENT AS WELL AS YOUR INTENT TO RENT THIS PROPERTY FOR AS A FURNISHED RENTAL WITH THESE SPECIAL PROVISIONS.